FAQs – University Career

You should contact the Student Careers Office (formerly the Student Registry Office) for all administrative and bureaucratic procedures relating to your university career, including requests to transfer to other universities, changes of degree programme, interruptions of studies and submission of your graduation application. 
The office:

• issues enrolment certificates, degree certificates and other official documents;
• handles requests for duplicate documents and student career certification;
• is the point of contact for all administrative matters that students may encounter during their academic journey.

You should instead contact the Teaching Office for your degree programme for all matters relating to the organisation and management of teaching activities. 
The office:

• provides advice to students on matters relating to course choices, study plans and attendance arrangements;
• manages lecture timetable changes and exam scheduling;
• manages classrooms and equipment required for teaching activities;
• is the point of contact for students for the activation of curricular internships.

You can download self-certifications relating to your university career from your personal page in the Student Registry Web Services, free of charge.

If you need an official certificate signed by the University, you can complete the forms available on the “Certificates and self-certifications” page and send them via InfoStudenti.

Italian law requires the payment of a €16 stamp duty for the request and a €16 stamp duty for each certificate requested. The stamp duties will be charged to your personal area in the Student Registry Web Services and you can pay them via pagoPA.

You can choose to receive the certificate:

• in digital format with a digital signature: it will be sent to you via InfoStudenti and can only be used digitally;
• in paper format with a handwritten signature: you, or a person authorised by you, can collect it from the Student Registry Office counters, or it can be sent to you by registered mail with return receipt requested. You will be asked to pay a contribution towards postage costs of €5 for delivery within Italy and €8 for delivery abroad.

When you enrol, you are assigned a fixed study plan, known as the “statutory” plan, which includes compulsory learning activities. 
Only a few degree programmes will ask you to make a choice straight away, exclusively in relation to foreign language courses or the curriculum you wish to follow.

In the second year, however, for almost all degree programmes you will have to submit your own study plan, indicating your optional and elective activities.

The degree programmes in Medicine and Surgery and Sports Science do not require the submission of a study plan, but from the first year you must choose your ADEs, namely Elective Teaching Activities, which are included in the statutory plan as a generic activity and must be defined by choosing from a list offered by the degree programme. This year, ADE choices for the 1st year can be made from 1 to 28 February 2026. 
The degree programmes in Dentistry and Dental Prosthetics and in the Health Professions do not require the submission of a study plan.

The study plan must be submitted online through the Student Registry Web Services: log in with your University student credentials, then click “Career plan” and then “New plan”. 
By following the guided procedure, you will be able to complete the submission of your plan.

The submission deadline varies by Department or School of Medicine, and the dates are published every year on the “Study plan submission” page.

Yes, you may transfer internally to another programme at the University of Insubria once per academic year. Once the transfer has been made, you cannot return to your original programme in the same academic year.

For open-access programmes, you can request the transfer from 10 July to 31 October 2025. You will be asked to pay a fee of €71 (€55 transfer fee + €16 stamp duty).

If you wish to transfer to a programme with restricted access, please read the admission notice carefully to find out the specific rules to follow, as these differ for each programme. For internal transfers to nationally restricted-access degree programmes in the same academic year as enrolment, you will not have to pay the transfer fee, but only the €16 stamp duty.

Applications must be submitted entirely online via the Student Administration Web Services page. Log in with your University student credentials, then click on “Programme transfer” and follow the guided procedure.

Yes, you may transfer out to another university once per academic year. Once the transfer has been made, you cannot return to your original programme in the same academic year.

For open-access programmes, you can request the transfer from 10 July 2025 to 7 January 2026. You will be asked to pay a fee of €116 (€100 transfer fee + €16 stamp duty).

If you wish to transfer to a restricted-access programme, please read the admission notice carefully to find out the specific rules to follow, as these differ for each programme and each university.

Applications must be submitted entirely online via the Student Administration Web Services page. Log in with your University student credentials, then click on “Transfer application” and follow the guided procedure.