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Listening service Quality Assurance Manager for Teaching and Learning - DBSV

Scope: Helpdesks and support
Recipients: Prospective students, Students, Graduates
Access methods: Helpdesk
Contenuto servizio

Do you have questions about a particular course of study? Contact the relevant Academic Managers!

The Quality Assurance Manager for Teaching and Learning (MDQ) is a liaison figure in the organisation of training processes, with particular reference to the support provided to students and teachers and the relations between these figures and other administrative operators: through this activity, they participate in the rationalisation and simplification of procedures between the offices involved in the management of teaching and student services. 
Unlike the Segreterie studenti (Student Secretariat), which deals with the administrative management of students' careers (and is the point of reference for the administrative resolution of problems), the MDQ is the point of reference for the managerial/organisational resolution of problems.

Who does that?

The MDQs are located in each Academic Office. Contact details and addresses, listed separately for each available service desk, can be found in the ‘Where’ section. 

Who it is dedicated to

The service is dedicated to:

  • Prospective students
  • Current students
  • Graduates
When

Students and users can contact the MDQs by using the online services and the Infostudenti Contact Center or by scheduling an appointment at the following numbers: 0332 421315 - 0332 421339 - 0332 421338 - 0332 421443 - 0332 421520, to be received at Via Dunant, 3 - Varese.

The contact email is: didattica.dbsv@uninsubria.it

Information regarding careers, exam sessions, classes, internships and work placements, open houses, registration, tests, graduation sessions, etc., is provided via email and through announcements posted on the website in the relevant section.

Students are required to use their institutional email account.