Scope: IT and communication, Studying Recipients: Students Access methods: Online Log in with : SPID, Electronic ID card Contenuto servizio Please note: Microsoft will proceed with the deactivation of the Basic authentication system starting from 25 January 2023. It is therefore necessary to modify your email client settings in case of malfunction. It is recommended to delete and recreate the email profile, selecting the OAUTH2 protocol and, if this is not available, to update your email client or use the webmail service. It is the email service provided by the University of Insubria to its students. Who it is intended for For all students of the University of Insubria. Upon completion of the enrolment process, each student is assigned an email account, which constitutes the official means of communication between students and the University. In order to protect data confidentiality, students who wish to communicate with the University by email must do so exclusively using their institutional account. The University does not guarantee responses to enquiries or requests for information sent from email addresses other than institutional ones. Students are required to regularly check their email inbox, as the University’s administrative offices and teaching facilities use this tool to send notices or communications relating to academic and administrative matters. Access methods To access your email mailbox, you must connect to the dedicated website and enter the username and password chosen during registration for the Student Services Web Portal, as indicated on the enrolment reminder provided by the Student Office upon completion of enrolment, or preferably by using SPID/CIE. Log in using SPID or CIE Immagine It is also possible to access this service using an identity from the Public Digital Identity System (SPID) or an Electronic Identity Card (CIE). Important! To access the service correctly using this method, it is currently essential to already have an account issued by the University.Find out more: What is SPID? | Log in with CIE Downloading email using a client installed on your computer The parameters required to download email using an email client installed on your computer can be found as follows:access the Webmail;click on the gear icon (top right, next to your username);select “View all Outlook settings”;type “IMAP” in the search box and select “POP and IMAP settings”;copy the settings provided and enter them into the email client you are using (for outgoing mail, set the encryption method to STARTTLS and not TLS);always select the “use OAUTH2” option and, if it is not available, change your email client or use the webmail service;Username: username@studenti.uninsubria.it Frequently Asked Questions – FAQ How long does the email account remain active? The email account is activated within 3 days of enrolment and will remain active for the entire duration of the student’s academic career at our University (it will be deactivated 12 months after the end of the career due to graduation or withdrawal/expiry). Forgot your password? How to recover it If you have forgotten your password, you can use the “forgot password” function available on the Student Services Web Portal. The service will send an email to your email inbox with the credentials required to access the system, provided that you indicated a valid email address at the time of enrolment. Alternatively, you must contact the Student Services Offices (during opening hours) with a valid identity document; staff will provide you with a reminder of your system access credentials.Please note: in compliance with privacy regulations, the University cannot provide passwords by telephone, fax, or email, as it is not possible to verify that the requester is the actual owner of the requested data.