FAQ - Disabilities, Learning Disabilities, and Inclusion

If you have a certification of disability, civil disability, or specific learning disorders (SLD), you can contact the Office of Services for Inclusion and the Promotion of Psychological Well-being for guidance and to request the services to which you are entitled.

To book an appointment for a consultation (in person or online), you must use the InfoStudenti service, so you can choose the day and time that are most convenient for you.

1. Go to InfoStudenti.
2. Enter your University student credentials.
3. When the InfoStudenti webpage opens,
   1. if you are browsing on a computer or a tablet with a large screen, click “Book an appointment” on the left-hand side, and then in the “Office” drop-down menu, select “Services for Students with Disabilities and Specific Learning Disorders”;
   2. If you are browsing on a smartphone or tablet with a small screen, click “Book an Appointment” in the top menu, and then select “Services for Students with Disabilities and Specific Learning Disabilities” from the “Office” dropdown menu.
4. After booking, you will receive a confirmation email.
5. In the following days, the office will send you an email with instructions on how to proceed with the requested interview.

The Office for Inclusion and the Promotion of Psychological Well-being offers you:

• welcome and orientation;
• inclusive tutoring;
• calls for scholarship applications to support mobility and inclusion;
• services for students with dyslexia and learning disabilities;
• texts in accessible formats;
• end-of-program interviews and career guidance.

How can I access these services? What documentation do I need to submit?

All services can only be activated after the submission of documentation (certification of disability and/or learning disability) and the drafting of the individualized education plan.

Attention! The diagnosis must be up-to-date and valid (i.e., not expired) or in the process of being updated.

The Individualized Education Plan is a document that outlines the teaching and assessment methods that may be used to ensure your right to education: compensatory strategies, accommodations, and other services.

This document is agreed upon with you during a meeting with the Office for Inclusion and the Promotion of Psychological Well-being and will accompany you throughout your academic career.

The document is approved by the Program Council, so that all faculty members are informed of the specific accommodations you require.