Services for inclusion and the promotion of psychological wellbeing

SensusAccess© is a self-service that allows you to convert web pages and documents into alternative accessible formats, text and audio. The service is specifically designed for people with disabilities. 

In order to ensure freedom of movement for people with reduced or impaired motor or sensory abilities on university premises, you can call the following concierge telephone numbers to obtain information on internal (classrooms, etc.) and external (car parks, etc.) accessibility of buildings.

Please note that the use of the concierge telephone numbers listed is reserved for persons with disabilities who wish to obtain information solely and exclusively on the accessibility of university facilities.

Busto Arsizio Campus - Via A. da Giussano, 12 - tel. 0331. 339411

Como Campuses 
Via S.Abbondio, 12 - tel. 031.2384312 
Via Oriani - tel. 031.2744181 
V.le Cavallotti, 5 - tel. 031.2384018 
Via Valleggio, 11- tel. 031.2389292 
Via Castelnuovo, 7 - tel. 031.2389293

Varese offices 
Via Ravasi n. 2 - tel. 0332. 219888 
Sant'Ambrogio, Villa Toeplitz - tel. 0332.218750 
Via Dunant, 3 - tel. 0332.421399 
Via Dunant, 5 (Bassani) - tel. 0332.217001 
Via O.Rossi, 9: Seppilli Pavilion - tel. 0332.219886; Morselli Pavilion - tel. 0332.217801; Antonini Pavilion - tel. 0332.217888 
Via Monte Generoso, 71- tel. 0332.395901

During the academic year, you are invited to respond via email to a questionnaire that aims to collect useful data from you in order to improve the services that the University offers to students with disabilities and/or SLDs.

The data collected will be processed in strict compliance with personal data protection legislation and exclusively for this purpose.

UN Convention on the Rights of Persons with Disabilities, adopted on 13 December 2006

CNUDD Guidelines - National University Conference of Disability Delegates, 29 September 2024 (PDF attached)

Disability

• Law No. 104 of 5 February 1992, ‘Framework law for the assistance, social integration and rights of persons with disabilities’
• Law No. 162 of 21 May 1998, ' Amendments to Law No. 104 of 5 February 1992 concerning support measures for persons with severe disabilities"
• Law No. 17 of 28 January 1999, ‘Integration and amendment of Framework Law No. 104 of 5 February 1992 on assistance, social integration and the rights of persons with disabilities’
• Law No. 68 of 12 March 1999, ‘Provisions for the right to work of persons with disabilities’
• Law No. 4 of 9 January 2004, ‘Provisions to promote access to information technology for persons with disabilities’

Specific learning disorders  

• Law No. 170 of 8 October 2010
• Regional Law No. 17 of 29 October 2019 – Provisions in favour of individuals with specific learning disorders and early identification of predictive signs
• Decree Law No. 4 of 27 January 2022 Art. 7 provisions on access to work for persons with SLD certification

MIUR:

• DSA
• Guidelines on the right to education for pupils and students with specific learning disorders, 12 July 2011

Book an appointment for an online interview through the Infostudenti service, so you can choose the day and time that suits you best.

When the Infostudenti web page opens, on the left-hand side there will be a list where you can select from the drop-down menu “book an appointment” > “disability and DSA student service”.

• Go to the Infostudenti Service

Following your booking, you will receive a confirmation email. In the following days, our staff will send you a reply email with instructions on how to proceed with the requested interview.

1. Book an appointment for an online interview through the infostudenti service, so you can choose the day and time that suits you best. When the infostudenti web page opens, on the left-hand side there will be a list where you can select from the drop-down menu “book an appointment” > ‘service for students with disabilities and SLDs’.
2. Following your booking, our staff will send you a reply email with instructions on how to submit your diagnosis and draw up the training plan required to request adjustments during examinations. Please note: the diagnosis must be valid or in the process of being updated.
3. During the interview, we will be able to discuss the services we offer, briefly outlined in the service charter, in order to personalise your university experience.

1. Send an email request to disabilita@uninsubria.it, making sure to indicate the subject of study and/or other support needs in accordance with the diagnosis of disability and/or SLD.
2. The service will be activated within 30 days of the request and only if student tutors are available.
3. Tutors for reading/writing activities for exams must be requested at least 15 days in advance of the exam date. Late requests may not be accepted.
4. The tutoring service can be activated up to a maximum of two times per academic year for the same subject.
5. Tutors for study support can be requested for a single course at a time, up to a maximum of 20 hours per course.
6. Tutors are students enrolled in the student collaboration register or recipients of tutoring grants.

Using the methods and times indicated in the Individualised Training Plan. 

If you have NOT yet drawn up your individualised training plan, you can book an appointment with us through the student information service at least 20 days before the date of the initial assessment test or when you register for the test. 

What aids can I request?

• Simple calculator
• Additional time
• Reader tutor 

The use of other aids such as dictionaries and/or vocabularies, formula sheets, periodic tables of elements, concept maps, tablets, smartphones and other similar tools is not permitted.