Services for students with disabilities, SLDs and other SEN

Scope: Helpdesks and support, Inclusion and promotion of psychological wellbeing, Studying
Recipients: Prospective students, Students
Contenuto servizio
Immagine
Disability

The University of Insubria has a clear and transparent commitment to students with disabilities and/or certified specific learning disorders (SLD), as outlined in its Service Charter.

Activities and initiatives are planned to ensure equal opportunities in study and equal treatment, as well as to remove situations that may hinder full participation in university life:

  • reception and orientation
  • inclusive tutoring
  • calls for applications and scholarships for mobility and inclusion
  • support for students with dyslexia and learning disorders
  • texts in accessible format
  • end-of-course interviews and career guidance

Services can only be requested and activated after submission of medical documentation (clinical certification of disability and/or SLD) and definition of the individualised training plan.

Service Charter

Browse the Service Charter provided by the University of Insubria, dedicated to students with disabilities and/or certified specific learning disorders.

Tools and resources for accessibility and orientation

SensusAccess© is a self-service that allows you to convert web pages and documents into alternative accessible formats, text and audio. The service is specifically designed for people with disabilities. 

In order to ensure freedom of movement for people with reduced or impaired motor or sensory abilities on university premises, please call the following concierge telephone numbers for information on internal (classrooms, etc.) and external (car parks, etc.) accessibility of buildings.

Please note that the use of the reception telephone numbers listed is reserved for persons with disabilities who wish to obtain information solely and exclusively on the accessibility of university facilities.

Busto Arsizio campus - Via A. da Giussano, 12 - tel. 0331. 339411

Como campuses 
Via S.Abbondio, 12 - tel. 031.2384312 
Via Oriani - tel. 031.2744181 
V.le Cavallotti, 5 - tel. 031.2384018 
Via Valleggio, 11- tel. 031.2389292 
Via Castelnuovo, 7 - tel. 031.2389293

Varese offices 
Via Ravasi n. 2 - tel. 0332. 219888 
Sant'Ambrogio, Villa Toeplitz - tel. 0332.218750 
Via Dunant, 3 - tel. 0332.421399 
Via Dunant, 5 (Bassani) - tel. 0332.217001 
Via O.Rossi, 9: Seppilli Pavilion - tel. 0332.219886; Morselli Pavilion - tel. 0332.217801; Antonini Pavilion - tel. 0332.217888 
Via Monte Generoso, 71- tel. 0332.395901

During the academic year, you are invited to respond via email to a questionnaire designed to collect useful data from you in order to improve the services that the University offers to students with disabilities and/or SLDs.

The data collected will be processed in strict compliance with personal data protection regulations and exclusively for this purpose.

UN Convention on the Rights of Persons with Disabilities, adopted on 13 December 2006

CNUDD Guidelines – National University Conference of Disability Delegates, 29 September 2024 (PDF attached)

Disability

Specific learning difficulties (SpLD)

MUR:

Questions and answers

Book an appointment for an online interview through the Infostudenti service, so you can choose the day and time that suits you best.

When the Infostudenti web page opens, on the left-hand side there will be a list where you can select from the drop-down menu “book an appointment” > “service for students with disabilities and SLDs”.

Following your booking, you will receive a confirmation email. In the following days, our staff will send you a reply email with instructions on how to proceed with the requested interview.

  1. Book an appointment for an online interview through the infostudenti service, so you can choose the day and time that suits you best. When the infostudenti web page opens, on the left-hand side there will be a list where you can select from the drop-down menu “book an appointment” > ‘service for students with disabilities and SLDs’.
  2. Following your booking, our staff will send you a reply email with instructions on how to submit your diagnosis and draw up the educational plan required to request adjustments during exams. Please note: the diagnosis must be valid or in the process of being updated.
  3. During the interview, we will be able to discuss the services we offer, briefly outlined in the service charter, in order to personalise your university experience.
  1. Send an email request to disabilita@uninsubria.it, making sure to indicate the subject of study and/or other support needs in accordance with the diagnosis of disability and/or SLD.
  2. The service will be activated within 30 days of the request and only if tutor students are available.
  3. Tutors for reading/writing activities for exams must be requested at least 15 days in advance of the exam date. Late requests may not be accepted.
  4. The tutoring service can be activated up to a maximum of two times for the same subject per academic year.
  5. The tutor for study support is requested for a single course at a time, up to a maximum of 20 hours for each course.
  6. The tutor is a student enrolled in the student collaboration register or a recipient of tutoring grants.

Using the methods and times indicated in the Individualised Training Plan

If you have NOT yet drawn up your individualised training plan, you can book an appointment with us through the student information service at least 20 days before the date of the initial assessment test or when you register for the test. 

What support can I request?

  • Simple calculator
  • Additional time
  • Reader tutor 

The use of other aids such as dictionaries and/or vocabulary books, formulae sheets, periodic tables, concept maps, tablets, smartphones and other similar tools is not permitted.

For information